Training Catalog Course Details

This course aims to give you a good understanding of proven practices to ensure tax administration reform programs are successful. Upon completion of this course, participants should be able to:  

• Identify tools and methods available in the areas of reform program planning, monitoring and reporting, risk management, change control, and resolution of issues.  
• Apply approaches to resource the reform program with adequate funds, skilled people, information technology, and other assets.  
• Manage different tensions that may arise in the reform process.  
• Make advance preparations required for upcoming changes and the support mechanisms that need to be in place for successful change management. 
• Recognize the purpose and benefits of post-implementation evaluation and receive guidance on how to do it.